Refund policy

At Sassy’s Clothing & Gift Boutique, we want you to love your purchase. Please review our return and exchange policy before making an in-store or online purchase.

Returns and Exchanges

Sassy’s does not offer cash or credit refunds.

Eligible in-store purchases may be exchanged within 10 days of the original purchase date. Eligible online purchases may be exchanged within 14 days of delivery.

To be eligible for an exchange, your item must be in the same condition that you received it: unworn, unwashed, unaltered, and undamaged, with all original tags attached. You will also need your receipt or proof of purchase.

Online Exchanges

To request an exchange for an online purchase, please contact us at sfelmlee@msn.com within 14 days of delivery.

Items sent back to Sassy’s without first requesting an exchange will not be accepted. Customers are responsible for return shipping costs, and original shipping charges are non-refundable.

Once your item has been received and inspected, we will contact you regarding your exchange.

Damages and Issues

Please inspect your order when it arrives and contact us as soon as possible if an item is defective, damaged, or incorrect so we can review the issue and make it right.